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 Practical help for difficult problems., January 22, 2012
Review by :
coping better, loving better
I spent hours with the tapes and workbook because it was so to the point!
Face to face with difficult people I tended to give in . Because of the
caring and practical examples I was able
to see things in a different way. I was able to handle myself better and to
communicate better. I have recommended
the tapes and I have been telling people about the examples in them.
These tapes also were a help in almost
any confrontational situation I have encountered since I finished the course.
Thank you!
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